Drayk is owned and operated by EVODOO SARL. You can request permanent deletion in the app or through our secure online form—even if you can no longer access the app.
An online form submission creates a pending verification case—it does not immediately delete or lock an account. After ownership is verified and deletion is scheduled, you have a 15-day grace period to change your mind.
Option 1 · Recommended
The fastest way is from your profile. The app shows the exact deletion deadline before you finish.
Sign in to Drayk and open Profile.
Select Profile details, then scroll to Delete account.
Tap Request account deletion, review the notice, and choose Continue.
Select a reason, then tap Submit and log out. Your 15-day grace period begins immediately.
Option 2 · Outside the app
Use the details registered to your Drayk account. EVODOO will review the request and verify account ownership before any account action is taken.
Protect your account. A form submission cannot delete or lock an account by itself. Never provide a one-time password, account password, or payment card details in this form.
Timeline
Your form is stored as pending verification. Your Drayk account remains active and unchanged.
EVODOO checks that the request belongs to the account holder before scheduling deletion.
Once scheduled, you may sign in and choose “Keep my account” before the deadline. Afterward, deletion is permanent.
EVODOO responds to verified privacy requests within 30 days. The confirmation shown after submission includes a request reference for tracking.
Clear data practices
After the grace period, Drayk deletes or irreversibly anonymizes personal data tied to your account, except records EVODOO must keep for legal, security, or dispute-resolution purposes.
Other short-lived records: OTP verification records are deleted within 24 hours, referral fingerprint data within 72 hours (or sooner after successful attribution), and launch-waitlist data no later than 12 months after launch communications end unless you withdraw consent sooner.
Retained records are restricted to the purpose requiring retention and are securely deleted or permanently anonymized when that period ends. Payment card details are not stored on EVODOO servers. For the complete policy, read the Drayk Privacy & Cookie Policy.
Frequently asked questions
Clear answers about verification, cancellation, and the data connected to your request.
No. The form creates a pending verification case. Your account remains active and unchanged until EVODOO verifies ownership and schedules deletion.
Sign in during the 15-day grace period and choose Keep my account before the displayed deadline.
It is Drayk’s primary account identifier and helps EVODOO verify ownership. Never enter an OTP, password, or payment-card details in this form.
Submit the registered number and, if available, the registered email. EVODOO will review secure alternative verification options; no account action is taken until ownership is verified.
Account data is deleted or irreversibly anonymized after the grace period. Limited order, tax, support, security, and dispute records may be retained for the periods explained above and in our Privacy & Cookie Policy.
Questions?
Contact EVODOO if you need help identifying your account or understanding the deletion process.